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Customer Service Woes

Published August 13, 2010 - 0 Comments

It doesn’t really matter what you’re selling… customer service should be king.  It does not mean that the customer is always right.  But it does mean that customer service should be top priority.

I had an experience yesterday where that was not the case.  My “niceness” was taken advantage of, and rather than argue with the person I sucked it up… knowing that this would be the last time that I did business there.  It’s a shame that the other person’s greed blinded them to the short-term gain, rather than securing a recurring customer.  I don’t understand, but maybe that’s just me.

If karma really does exist, I think I’m overdue for something on the other end of the stick…